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INLAND REVENYOU

About Us

Why settle for anything less than what's ideal for you? At Te Tari Taake Inland Revenue, of course our Customer Service Officer role is all about our customers… but it's a rewarding role that's also all about you.

Here at Inland Revenue, we do so much more than just collect tax - we also fund and deliver programmes which support and care for the people of Aotearoa. This includes Working for Families payments, paid parental leave payments, and support payments for businesses impacted by COVID-19. It's meaningful mahi for passionate people - interested?

A career with Inland Revenue does not necessarily mean a career in numbers - with us, you'll be bringing your customer-centric approach to provide a positive experience for our customers. We've worked hard to improve and simplify our systems, which means we're able to spend more time with the customers who need our help.

Good people can go great places here. It's time to join a supportive team with the opportunity to learn and grow. So, to get the ideal 'what's in it for me' look no further than Inland Revenue.

I.R.ME

Customer Service Officer Role

So, you're ready to put the ME into IRD? We think our Customer Service Officer role is for YOU.

It's a fast-paced, frontline role that is vital to our organisation. You'll be the first port of call for our broad group of customers, responding to a range of communications including emails and calls. Beyond that, you'll be joining a whanau of talented and passionate people.

Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - it's time to put the YOU into Inland Revenue.

Find the development and support you've been looking for at Inland Revenue and start your career journey today. Click the Apply now button below and discover the job that works for you.

Apply now

Working With Us

Locations Nationwide!

We're always on the lookout for compassionate and curious people to support New Zealanders from all walks of life. From the tip of the North to deep down South - we have Customer Service Officer roles across Aotearoa.

The Process

Interested? Find out what's next for you below:

  1. Ready to join Inland Revenue as a Customer Service Officer? Click the Apply now button below. Have your CV ready to go.
  2. If your background and experience look like a fit for this role, you'll be sent a link to complete some online assessments. These will provide us with more detail about your ability to succeed in this role.
  3. Depending on the outcome of the online assessments, a member of our friendly recruitment team will be in contact with you. They'll provide more information about the role and may invite you to attend an interview as a final part of the process.

The job for YOU

To find out more about our Customer Service Officers, or to check out the other opportunities we have on offer, click the Apply now button below.

Apply now